Privacy Policy


framethis recognises the importance of your privacy. We are committed to protecting personal information about you which has been obtained through your product enquiry or order. This privacy policy describes how we manage your personal information and safeguard your privacy.

Collecting personal information about you

We only collect personal information that is necessary for us to perform our functions. The kind of personal information we store will depend upon the information you choose to disclose, as well as the kind of information necessary for us to fulfil your framethis order. This may include:


information you give us when you request a product or service from us or make a general enquiry. This information will include your name, address and contact details;

additional information you choose to disclose about your family, including childrens’ birthdays, names and birth details;

records of communications between us and you; and

if you have or had one of our products, information about the use of that product or your opinions about that product recorded when you respond to a survey.

Use of your information

We respect your privacy. Any personal information we collect about you will only be used for the purposes for which it is collected or for related purposes involving framethis. In some circumstances we may use your personal information to provide you with information about other products and services offered by us. We will not disclose your personal information to any third party organisations.

Access to your personal information

Should you wish, you can gain access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the National Privacy Principles. We will deal with all requests for access to personal information as quickly as possible and at any time you can ask to be removed from the framethis database. If you request us to do so we will amend any personal information about you held by us which is inaccurate, incomplete or out of date.

If you would like to discuss the management of your personal information, please email us at [email protected]. If you are concerned that we may have breached your privacy and wish to make a complaint, please contact us as above.

Changes to our privacy policy

From time to time it may be necessary for us to review and revise our privacy policy. We reserve the right to change our privacy policy at any time. We may notify changes to our privacy policy by posting an amended version on our website


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